Bizoso Consulta is committed to maintaining the security, confidentiality, and integrity of client data across all operations in Pakistan. This Client Data Security Policy outlines the protocols we follow to protect personal, financial, and business information from unauthorized access, misuse, loss, or alteration.
This policy is applicable to all client data collected, stored, processed, and transmitted by Bizoso Consulta in Pakistan during the course of delivering services, in accordance with the Personal Data Protection Bill (Pakistan) and PECA 2016.
1. Purpose of the Policy
The goals of this policy are to:
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Protect client data from unauthorized access or disclosure.
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Ensure compliance with Pakistan’s existing and emerging data protection laws, particularly PECA 2016 and the Personal Data Protection Bill (Draft).
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Define clear responsibilities and best practices for handling client data securely.
2. Scope of the Policy
This policy applies to all forms of client data, including:
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Personal information (name, CNIC, address, contact details)
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Financial data (payment receipts, bank details, transaction info)
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Service records (agreements, application forms, notes, case files)
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Other sensitive information collected during service delivery
3. Data Collection and Use
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Minimal Data Principle: Only the data strictly required for service delivery is collected.
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Consent-Based Collection: Clients are informed about the purpose of data collection and must consent before sharing their information.
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Purpose Limitation: Data is only used for the purpose for which it was collected (e.g., visa filing, consultancy, documentation).
4. Data Storage and Protection
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Encryption: All data is encrypted during storage and transfer.
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Access Controls: Only authorized employees have access to sensitive client data, on a need-to-know basis.
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Segregation: Data from different clients is stored separately in a secure digital environment.
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Secure Infrastructure: Servers are protected by firewall systems, intrusion detection tools, and access logs.
5. Data Retention and Disposal
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Retention Timeline: Client data is retained only for as long as legally or operationally necessary.
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Secure Disposal: Once no longer required, data is permanently deleted using secure methods.
6. Client Rights and Control
Clients in Pakistan have the right to:
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Access: Request access to their personal data.
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Correction: Request updates or corrections to incorrect information.
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Deletion: Request deletion of their data (subject to any legal hold).
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Portability: Request a copy of their data for transfer to another service provider.
7. Security Measures
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Firewalls & Anti-Malware: Protection against cyber threats.
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Multi-Factor Authentication (MFA): Used for internal system access.
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Staff Training: All team members undergo regular training on data security, client confidentiality, and ethical conduct.
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Audits: Periodic security and compliance audits are conducted.
8. Third-Party Service Providers
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Data Sharing: Data may be shared with third-party vendors (e.g., payment processors, translation services) with client knowledge and consent.
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Compliance: All third parties are required to comply with equivalent data security obligations and sign confidentiality agreements.
9. Incident Response and Breach Notification
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Breach Management: Any data breach will be addressed within 24–72 hours with a documented response plan.
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Client Notification: If a breach impacts client data, affected clients will be notified promptly along with mitigation steps.
10. Compliance with Pakistani Laws
Bizoso Consulta ensures full compliance with:
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Prevention of Electronic Crimes Act (PECA) 2016
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Personal Data Protection Bill (Pakistan – Draft)
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Other relevant local regulations or industry standards
11. Policy Review and Updates
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Periodic Reviews: This policy is reviewed bi-annually or as required by law.
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Client Notification: Any major updates will be shared via email or posted on our website.
12. Professional Boundaries Policy (Employee Conduct Clause)
Employees are strictly prohibited from meeting clients in private or informal settings outside of authorized office spaces or without written approval from a supervising officer. Violations may lead to disciplinary actions including suspension or termination, depending on the severity of the breach.
13. Acknowledgment
By engaging with Bizoso Consulta’s services in Pakistan, clients acknowledge and accept the terms of this Client Data Security Policy. All concerns or inquiries can be directed to:
📍 Pakistan Head Office
Bizoso Consulta Pakistan
8th Floor Fakhri Trade Center, New Chali, Shahra-e-liaquat, Karachi
📧 Email: [email protected]
📞 Phone: +92-21-3264-0293
🌐 Website: www.bizoso.ca
Rev:1.0.0 | Date: 16 July 2025